Tickets

No, a registration for Xing is not necessary. Xing is just the ticket shop provider.

Please enter your promotion code in the field “Click here to enter a promotion code”. Confirm the entry with “OK”. After entering the code, the ticket categories are highlighted in yellow and ready to choose. Please select the ticket category by setting the number to “1” and confirm the entry with “Continue”. To complete the process, we ask you to fill in all required information.

All tickets are personalised and not transferable.

No, tickets cannot be cancelled. Should the event have to be cancelled for legal reasons of infection protection (e.g. Covid-19), all Raumwelten HYBRID tickets will be fully refunded. In this case Raumwelten will take place completely online. Unfortunately, it is not possible to convert your purchased Hybrid Ticket into a Raumwelten ONLINE Ticket. In this case we recommend to buy a new ONLINE Ticket.

If you are unable to travel due to travel restrictions and a ban on accommodation, we will also refund your ticket in full.

Because of our hygiene concept the seating capacity is limited. Please send us an e-mail to kartenreservierung@festival-gmbh.de and we will inform you if tickets become available again. You are also welcome to purchase the unlimited Raumwelten ONLINE Ticket.

All Raumwelten HYBRID Tickets include access to the respective events of the ticket category, the possibility to register for various special events free of charge as well as conference catering including non-alcoholic beverages. In addition, complete access to Raumwelten ONLINE is included.

All hybrid badges can be picked up from Nov, 18th – Nov, 20^th, 8:30 am – 7pm at the Accreditation-Counter (Foyer Reithalle of Karlskaserne Art Center, Hindenburgstraße 29, 71638 Ludwigsburg).

Please bring a printed copy of your ticket to the pickup or show the confirmation PDF, which you will receive by e-mail.

Shortly before Raumwelten, you will receive an e-mail with an overview of this year’s special events and a link to easily register for all special events free of charge.

Due the distance regulations by Corona, we have to allocate seats on site. We group our visitors according to the number of tickets purchased. If you want to sit together with colleagues, friends, make sure you buy the tickets together. If you book your ticket individually and not as a group, we will place you on site with a minimum distance of 1.50m to the other conference participants.

There is a hygiene concept for the event that takes into account and enables the prescribed distance rules. According to this concept, you must always wear a mouth and nose protector, which you can remove as soon as you have taken your seat or you are eating food. The hygiene concept will be adapted according to the rules applicable to the event and will be available on our website shortly before our event.

The Raumwelten DIGITAL Tickets include access to the event Raumwelten Digital on 18.11.2020 and the possibility to register for the evening event on 18.11.2020. Raumwelten ONLINE is not included in the ticket price.

For more information about Raumwelten Digital Tickets:
–> Questions 2 – 6 under ‘Raumwelten HYBRID Tickets

With a Raumwelten ONLINE Ticket you have access to the online event of Raumwelten from 13.11. – 29.11.2020 with selected lectures and congress panels in live stream, video-on-demand content and exclusive film programs. Access to the on-site event is excluded.

After the successful purchase of a Raumwelten ONLINE Ticket you will receive an e-mail as order confirmation. From 13.11.2020, you can then log in with your e-mail address as your user name at www.raum-welten.com/en and choose your personal password.

Unfortunately, we cannot offer ticket upgrades from a Raumwelten ONLINE Ticket to a Raumwelten HYBRID Ticket, because a new ticket has to be issued and cancellation fees will be charged. In this case we recommend to pass on the Online Ticket and buy a new HYBRID Ticket.

Yes, through our platform you have the possibility to ask the speaker questions about a Q&A.

No, there will be workshops, as well as selected event formats that are not designed to take place online. There are also speakers who are denied the rights to broadcast their presentation online. You can find out which event will be broadcast hybrid in detail in the program overview in good time before the event.